CONSTRUCT-031 — Intake Burden Mapping Card

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CONSTRUCT-031 — Intake Burden Mapping Card

Maps the burden imposed on a user, claimant, patient, worker, affected node, or participant during intake, reporting, onboarding, appeal, access, or repair processes.

draftid: CONSTRUCT-031version: 1.0.0updated: 2026-06-23
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1. Purpose

The Intake Burden Mapping Card maps the burden imposed on a user, claimant, patient, worker, participant, applicant, or affected node during an intake, reporting, onboarding, appeal, access, or repair process.

It exists because many systems treat intake as neutral.

But intake is not neutral when it requires excessive:

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disclosure
documentation
repetition
time
format compliance
technical access
emotional labor
cognitive load
risk exposure
privacy exposure
proof production
self-advocacy
navigation labor

A system may appear to offer access while quietly making access too costly to use.

IBMC asks:

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What burden does the intake pathway impose before help, repair, access, or recognition becomes available?

The Constructs & Operating Systems Registry identifies Intake Burden Mapping Card as a burden-mapping construct for evaluating intake, reporting, access, appeal, and repair pathways in terms of load placed on the entering or affected node.


2. Core Question

Does the intake pathway allow coherent access to support, repair, recognition, or participation, or does it transfer excessive burden onto the node seeking entry?

Secondary questions:

  • What must the node provide before being recognized?
  • What must be disclosed?
  • What must be documented?
  • What must be repeated?
  • What time, energy, language, format, or access requirements exist?
  • Is support available during intake?
  • Does the pathway require capacities the node may lack?
  • Does the process expose the node to safety, privacy, retaliation, or legitimacy risk?
  • Where do people drop out?
  • Does dropout indicate lack of need, or excessive burden?
  • Does the intake process restore coherence or export burden?
  • Is ∅ more coherent than forcing the current intake pathway?

3. Construct Class

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FieldValue
Construct ClassBurden Mapping / Intake Diagnostic
Secondary ClassAccess / Disclosure / Documentation Load Construct
Operating SystemNo
Primary ModuleJustice · Governance · Legitimacy / Restoration / Institutional Design
Related ModulesCoherence, Economics, AI Governance, Healthcare / Service Systems, Security

IBMC is a diagnostic construct because it evaluates the load imposed by a pathway before the system provides the thing the pathway promises.

It is a card because it is designed to be usable as a compact assessment object inside larger workflows: VRPS, CSE, CIG, ECF, RIT, and institutional audits.


4. Card Structure

The Intake Burden Mapping Card can be represented as:

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Entry Node
→ Required Disclosure
→ Required Documentation
→ Required Repetition
→ Access / Format Demands
→ Time / Energy Cost
→ Exposure Risk
→ Support Available
→ Dropout Point
→ Repair / Recognition Outcome

Compressed:

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IBMC = intake_load - support_available + exposure_risk + recurrence_cost

The card asks whether intake load exceeds the node’s available capacity.

If intake load exceeds support, the pathway may become burden-inverting.


5. When to Use

Use the Intake Burden Mapping Card when a system requires a node to enter through a formal or informal intake process.

Use IBMC when:

  • someone must apply, report, disclose, appeal, onboard, request access, or seek repair
  • users abandon a pathway before completion
  • harmed nodes must repeatedly retell harm
  • a process requires extensive documentation before recognition
  • a patient, applicant, claimant, worker, student, creator, or user faces high administrative load
  • an AI or institutional system requires structured input before support
  • a platform appeal process is opaque or repetitive
  • access depends on format, language, device, literacy, time, or documentation capacity
  • support is not available until after high burden is paid
  • a repair pathway is underused despite visible need
  • intake becomes a gatekeeping layer
  • the system confuses low completion with low demand

Do not use IBMC as the primary construct when the central question is:

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If the question is...Prefer...
Can harmed node reach full resolution?VRPS
Is economic value circulating?ECF
Is support adequate under load?CSE
What is the affected node state-space?Empathy Interface
What restorative interaction sequence applies?RIT
Is cognitive infrastructure governed adequately?CIG
Is accountability symmetrical?ECA
What restoration arc applies?RAM

IBMC focuses specifically on the intake layer.


6. Derivation

IBMC is derived from a recurring UTS pattern:

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node needs support / repair / access
+ pathway requires high intake burden
+ node lacks capacity to complete pathway
= access failure disguised as non-participation

A second pattern:

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harm reduces capacity
+ repair requires high documentation and repetition
+ harmed node must prove, explain, and navigate
= burden inversion

A third pattern:

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institution offers formal intake
+ intake filters out high-need nodes
+ institution measures completed cases only
= hidden demand suppression

IBMC exists because the cost of entering a system is part of the system.

Its core distinction is:

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available pathway is not accessible pathway

7. UTS Basis

IBMC assembles the following UTS mechanics.

7.1 State Variables

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VariableRole in IBMC
OMeasures whether intake preserves or degrades coherence.
HTracks hidden burden: dropout, exhaustion, repeated disclosure, unrecognized need.
εTracks uncertainty in requirements, eligibility, documentation, and outcome.
ιDetects inversion where help-seeking becomes further burden.
AuMeasures traceability of requirements, pathway status, and decision points.
µᵢPreserves meaning, dignity, context, and affected-node standing during intake.
Maintains privacy, consent, role, safety, and information boundaries.
KTracks compatibility between intake demands and node capacity.
RMeasures support and restoration capacity available during intake.
ΦTracks institutional force, gatekeeping power, dependency, or access pressure.

7.2 Primary U-Layer Pattern

IBMC most commonly localizes through:

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U2 → U3 → U4 → U5 → U6

Meaning:

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access boundaries
→ intake execution
→ classification / eligibility
→ timing and burden
→ recognition and legitimacy

Intake failures often begin with access boundaries, appear during process execution, become classification or eligibility decisions, compound through time, and affect recognition.


8. Inputs

8.1 Core Observational Inputs

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InputDescription
Intake pathwayThe process by which a node enters, reports, applies, appeals, requests, or seeks repair.
Requesting nodeThe node attempting to enter or use the pathway.
Affected nodeThe node harmed, burdened, excluded, denied, or needing support.
Purpose of intakeWhat the pathway claims to enable: access, aid, repair, service, classification, escalation, appeal, etc.
Required informationWhat must be provided to begin or continue.
Required documentationRecords, forms, proof, evidence, logs, images, signatures, ID, history, or prior decisions.
Required repetitionHow many times the node must restate, resubmit, or reprove.
Time requirementDuration, deadlines, wait times, scheduling burden, or response latency.
Access requirementDevice, internet, location, transportation, login, account, language, literacy, or interface access.
Language / format requirementRequired form, terminology, language, category, structure, or evidence format.
Privacy exposureSensitive information that must be revealed.
Safety exposureRetaliation, contact, visibility, or risk created by using intake.
Support availabilityHelp available during the pathway.
Failure / dropout pointWhere people abandon or cannot complete the process.
Repair pathwayWhat happens after successful intake.

8.2 Diagnostic Inputs

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DiagnosticWhat It MeasuresWhy It Matters
Intake BurdenTotal load imposed before access or repairCore IBMC diagnostic.
Disclosure BurdenAmount and sensitivity of required disclosureHigh disclosure can block access.
Documentation BurdenProof and record load requiredExcessive documentation creates traps.
Cognitive LoadComplexity, ambiguity, and navigation burdenHigh load filters out high-need nodes.
Time CostTime, waiting, deadlines, and scheduling burdenTime is a real access cost.
Access FrictionDevice, location, language, account, or interface barriersDetermines real accessibility.
Affected Node CostBurden on the node needing support or repairShould not exceed capacity.
Power AsymmetryDifference between institution and entering nodeRaises burden threshold.
Recognition IntegrityWhether node is recognized before excessive burdenPrevents proof-before-standing failure.
Pathway ViabilityWhether the intake can realistically be completedCore output.
Boundary IntegrityPrivacy, consent, safety, and information boundariesPrevents exposure.
Feedback IntegrityWhether user difficulty changes the pathwayPrevents static gatekeeping.
Restoration CapacitySupport available during and after intakeRequired for coherence.
Dropout RiskLikelihood node abandons pathway due to loadHidden demand signal.
Recurrence RiskWhether intake burden repeats across casesShows structural failure.

9. Outputs

IBMC produces burden maps, access-risk assessments, and intake repair decisions.


9.1 Intake Burden Assessment

Possible outputs:

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Intake burden low
Intake burden proportionate
Intake burden high but supported
Intake burden excessive
Intake burden unsafe
Intake burden inverted
Intake burden pathway-invalidating

9.2 Access Assessment

Possible outputs:

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Access coherent
Access partial
Access fragile
Access format-dependent
Access documentation-dependent
Access support-dependent
Access blocked
Access formally available but practically inaccessible

9.3 Recognition Assessment

Possible outputs:

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Recognition present at entry
Recognition delayed
Recognition conditional on proof
Recognition absent
Recognition lost through format
Recognition requires restoration

9.4 Decision Outputs

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OutputMeaning
Intake burden coherentIntake load is proportionate and supported.
Reduce intake burdenOverall pathway burden exceeds coherence threshold.
Reduce disclosure burdenRequired disclosure is excessive or unsafe.
Reduce documentation burdenProof requirements exceed capacity or necessity.
Increase supportSupport must be available before or during intake.
Repair access pathwayDevice, language, format, transportation, login, or interface barriers must be reduced.
Restore recognitionStanding must not depend on exhausting proof production.
Split intake stagesMinimal entry should precede deeper documentation.
Pause intakeContinuing current pathway would re-burden or expose the node.
Return ∅No coherent intake path exists under current structure.

10. Operating Logic

10.1 Basic Flow

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1. Identify intake pathway.
2. Identify requesting and affected nodes.
3. Define purpose of intake.
4. Map required information.
5. Map required documentation.
6. Map required repetition.
7. Map time, access, and format requirements.
8. Assess disclosure, privacy, and safety exposure.
9. Assess support availability.
10. Identify failure / dropout points.
11. Assess recognition integrity.
12. Assess pathway viability.
13. Classify burden state.
14. Recommend burden reduction, support, access repair, recognition restoration, staged intake, pause, or ∅.
15. Validate recurrence.

10.2 Burden Non-Inversion Rule

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IF intake requires more capacity than the entering node has,
THEN the pathway is not accessible.

IF the node is seeking repair because capacity was damaged,
THEN intake burden must be reduced or supported.

IF recognition depends on excessive disclosure or proof,
THEN recognition restoration is required.

IF dropout is high,
THEN do not assume low demand; check burden.

10.3 Minimal Entry Rule

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Intake should separate minimal entry from full verification.

Minimum coherent intake should capture enough to:

- recognize the node
- preserve safety
- open a support path
- prevent duplicate burden
- identify urgency
- define next step

Full documentation should not be required before basic recognition where safety and repair are at stake.

11. Operators Used

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OperatorRole in IBMC
Ξ — ClassificationClassifies intake burden, access status, recognition state, and dropout risk.
Δ — DifferentiationSeparates formal availability from practical accessibility, and documentation from recognition.
Μ — MappingMaps required disclosures, documents, repetitions, time costs, and failure points.
Π — Constraint / ScopingLimits intake burden to what is necessary and proportionate.
Λ — CompatibilityTests fit between intake requirements and node capacity.
⊗ — CouplingEvaluates dependency, gatekeeping, and forced recoupling during intake.
ℛ — RestorationRepairs access, recognition, support, and pathway burden.
Σ — Integration / Coherence BindingIntegrates access, recognition, documentation, and support into a coherent pathway.
Τ — Time ValidationConfirms burden reduction holds across recurrence.

12. Gates Required

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GateRequired ConditionFailure Result
Intake Proportionality GateIntake demand is proportional to purpose and node capacity.Reduce intake burden.
Disclosure Safety GateRequired disclosure does not create unsafe exposure.Reduce disclosure or protect boundary.
Documentation Burden GateDocumentation demand does not exceed necessity or capacity.Reduce documentation requirement.
BΣ validityPrivacy, consent, access, role, and safety boundaries hold.Boundary reconstitution required.
MS-GateNode standing and meaning are recognized at entry.Recognition restoration required.
FI-GateIntake difficulty can change the pathway.Feedback restoration required.
R sufficiencySupport or restoration exists during intake.Increase support before continuing.
Access Validity GatePathway can actually be reached and used.Repair access pathway.
Burden Non-Inversion GateIntake does not worsen the burden it is meant to resolve.Split, simplify, support, or pause.
Τ validationIntake repairs hold across repeated cases.Continue monitoring; do not claim completion.

13. Failure Modes Detected

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Failure ModeDetection Signal
Intake Burden InversionHelp-seeking adds more burden than support.
Disclosure OverloadNode must reveal too much before safety or recognition.
Documentation TrapProof requirements block access to repair or service.
Access Friction CollapseDevice, location, format, login, language, or interface blocks use.
Recognition FailureNode is not recognized until excessive proof is provided.
Pathway DropoutNodes abandon process before support due to load.
Procedural GatekeepingIntake functions as exclusion while appearing neutral.
Support StarvationNode receives no support until after high burden is paid.
Privacy ExposureIntake requires unnecessary sensitive information.
Safety ExposureIntake creates retaliation, visibility, or contact risk.
Format LockoutRequired categories or forms exclude valid cases.
Time Cost InflationWaiting, deadlines, or scheduling burden blocks access.
Restoration LockoutIntake never reaches meaningful repair.
Burden Export to Affected NodeInstitution shifts navigational burden to the node needing help.

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Restoration ArcWhen Activated
Intake Burden ReductionIntake load exceeds coherence threshold.
Access Pathway RestorationPathway is formally available but practically inaccessible.
Recognition RestorationStanding is delayed or conditional on excessive burden.
Boundary ReconstitutionPrivacy, safety, consent, or disclosure boundaries fail.
Feedback RestorationIntake difficulty does not change the system.
Slack RegenerationEntering node lacks capacity to complete pathway.
Justice-Aligned RepairBurden is carried by affected nodes under asymmetry.
Pathway SimplificationSteps, forms, repetitions, or requirements must be reduced.
Support ProvisioningAssistance must exist before or during intake.
Recurrence ReductionRepeated dropout or burden pattern must be interrupted.
Origin-Layer RepairIntake failure originates in deeper institutional design.

15. U-Layer Localization

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U-LayerRelevance
U0 — SubstratePhysical location, web infrastructure, forms, devices, records, documents, and system substrate.
U1 — Power / BudgetsStaff capacity, support resources, institutional authority, review budget, and user capacity.
U2 — Configuration / BoundariesAccess requirements, privacy boundaries, consent, eligibility, scope, and safety limits.
U3 — Execution / RuntimeActual intake experience, forms, calls, uploads, interviews, appointments, or escalation.
U4 — Classification / MetricsEligibility, severity, category, priority, completeness, and case classification.
U5 — Coordination / TimeDeadlines, scheduling, wait times, repetition, response latency, and process duration.
U6 — Coherence FieldRecognition, dignity, trust, legitimacy, and willingness to continue.
U7 — Memory / RecurrencePrior submissions, repeated disclosure, duplicated documents, and recurring pathway failure.
U8 — Environment / ForcingCrisis, scarcity, retaliation pressure, legal pressure, institutional load, or external demand.

IBMC most commonly localizes through:

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U2 → U3 → U4 → U5 → U6

This means intake burden begins in access boundaries, manifests in process execution, becomes classification, compounds through time, and affects recognition and legitimacy.


16. Example Use Case

Scenario

A patient with limited energy needs medical help for a recurring condition.

The clinic requires a long online form, portal login, insurance upload, repeated medical history, appointment scheduling during work hours, and separate phone confirmation. The patient has already provided most of this information before.

The clinic treats the process as normal intake.

IBMC Evaluation

The construct checks:

  • required information
  • repeated documentation
  • time burden
  • access friction
  • support availability
  • recognition integrity
  • dropout risk
  • repair pathway

Likely Findings

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Intake burden: high
Documentation burden: repeated
Time cost: high
Access friction: portal-dependent
Recognition: delayed until form completion
Support availability: low
Dropout risk: elevated
Pathway viability: strained
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Do not treat repeated form completion as neutral.
Pre-fill known information.
Allow low-burden entry.
Separate urgent triage from full documentation.
Provide support during intake.
Reduce repetition.
Recognize patient standing before full administrative completion.

Interpretation

The pathway exists, but its intake burden may prevent coherent access.

IBMC maps the burden before judging participation or compliance.


17. Anti-Patterns

Do not use IBMC to:

  • treat formal availability as accessibility
  • assume dropout means low demand
  • require full proof before basic recognition
  • make harmed or burdened nodes repeat themselves unnecessarily
  • hide institutional burden inside forms
  • treat documentation as neutral
  • require high cognitive load before support
  • ignore language, device, time, and format barriers
  • require unsafe disclosure before safety
  • treat self-advocacy as free labor
  • measure completed cases while ignoring abandoned attempts
  • treat intake as separate from justice or repair
  • add automation that increases user burden
  • classify non-completion as user failure without burden mapping

18. Completion Criteria

An IBMC assessment is complete when:

  • intake pathway is identified
  • requesting and affected nodes are identified
  • purpose of intake is defined
  • required information is mapped
  • required documentation is mapped
  • required repetition is mapped
  • time, access, and format demands are assessed
  • disclosure, privacy, and safety exposure are checked
  • support availability is evaluated
  • dropout / failure points are mapped
  • recognition integrity is assessed
  • pathway viability is classified
  • burden reduction, support increase, access repair, recognition restoration, staged intake, pause, or ∅ is returned
  • recurrence validation is defined

19. Machine-Readable Summary

yamlScroll
construct_id: "CONSTRUCT-031"
title: "Intake Burden Mapping Card"
abbreviation: "IBMC"
type: "construct"
status: "draft-integrated"
construct_class: "Burden Mapping / Intake Diagnostic"
operating_system: false
primary_module: "Justice · Governance · Legitimacy / Restoration / Institutional Design"
related_modules:
  - "Coherence"
  - "Economics"
  - "AI Governance"
  - "Healthcare / Service Systems"
  - "Security"

core_question: "Does the intake pathway allow coherent access to support, repair, recognition, or participation, or does it transfer excessive burden onto the node seeking entry?"

definition: "The Intake Burden Mapping Card maps the burden imposed on a user, claimant, patient, worker, participant, applicant, or affected node during intake, reporting, onboarding, appeal, access, or repair processes."

card_structure: "Entry Node → Required Disclosure → Required Documentation → Required Repetition → Access / Format Demands → Time / Energy Cost → Exposure Risk → Support Available → Dropout Point → Repair / Recognition Outcome"

compressed_form: "IBMC = intake_load - support_available + exposure_risk + recurrence_cost"

inputs:
  state_variables:
    - "O"
    - "H"
    - "ε"
    - "ι"
    - "Au"
    - "µᵢ"
    - "BΣ"
    - "K"
    - "R"
    - "Φ"
  diagnostics:
    - "Intake Burden"
    - "Disclosure Burden"
    - "Documentation Burden"
    - "Cognitive Load"
    - "Time Cost"
    - "Access Friction"
    - "Affected Node Cost"
    - "Power Asymmetry"
    - "Recognition Integrity"
    - "Pathway Viability"
    - "Boundary Integrity"
    - "Feedback Integrity"
    - "Restoration Capacity"
    - "Dropout Risk"
    - "Recurrence Risk"
  gates:
    - "Intake Proportionality Gate"
    - "Disclosure Safety Gate"
    - "Documentation Burden Gate"
    - "BΣ validity"
    - "MS-Gate"
    - "FI-Gate"
    - "R sufficiency"
    - "Access Validity Gate"
    - "Burden Non-Inversion Gate"
    - "Τ validation"
  observations:
    - "intake pathway"
    - "requesting node"
    - "affected node"
    - "purpose of intake"
    - "required information"
    - "required documentation"
    - "required repetition"
    - "time requirement"
    - "access requirement"
    - "language / format requirement"
    - "privacy exposure"
    - "safety exposure"
    - "support availability"
    - "failure / dropout point"
    - "repair pathway"

outputs:
  assessments:
    - "intake burden status"
    - "disclosure burden status"
    - "documentation burden status"
    - "access friction status"
    - "recognition status"
    - "burden inversion risk"
    - "pathway viability"
    - "dropout risk"
    - "restoration sufficiency"
    - "boundary status"
  decisions:
    - "intake burden coherent"
    - "reduce intake burden"
    - "reduce disclosure burden"
    - "reduce documentation burden"
    - "increase support"
    - "repair access pathway"
    - "restore recognition"
    - "split intake stages"
    - "pause intake"
    - "return ∅"
  maps:
    - "intake burden map"
    - "disclosure burden map"
    - "documentation burden map"
    - "access friction map"
    - "dropout point map"
    - "support requirement map"
    - "recognition repair map"
    - "restoration pathway map"
    - "recurrence map"

dependencies:
  operators:
    - "Ξ"
    - "Δ"
    - "Μ"
    - "Π"
    - "Λ"
    - "⊗"
    - "ℛ"
    - "Σ"
    - "Τ"
  failure_modes:
    - "Intake Burden Inversion"
    - "Disclosure Overload"
    - "Documentation Trap"
    - "Access Friction Collapse"
    - "Recognition Failure"
    - "Pathway Dropout"
    - "Procedural Gatekeeping"
    - "Support Starvation"
    - "Privacy Exposure"
    - "Safety Exposure"
    - "Format Lockout"
    - "Time Cost Inflation"
    - "Restoration Lockout"
    - "Burden Export to Affected Node"
  restoration_arcs:
    - "Intake Burden Reduction"
    - "Access Pathway Restoration"
    - "Recognition Restoration"
    - "Boundary Reconstitution"
    - "Feedback Restoration"
    - "Slack Regeneration"
    - "Justice-Aligned Repair"
    - "Pathway Simplification"
    - "Support Provisioning"
    - "Recurrence Reduction"
    - "Origin-Layer Repair"

u_layers:
  primary:
    - "U1"
    - "U2"
    - "U3"
    - "U4"
    - "U5"
    - "U6"
  secondary:
    - "U0"
    - "U7"
    - "U8"

null_outcome_allowed: true
available_pathway_is_not_accessible_pathway: true
dropout_does_not_equal_low_demand: true

20. Citation

Citation ID: construct-intake-burden-mapping-card-v1-0

Recommended citation:

Universal Theory Stack. “CONSTRUCT-031 — Intake Burden Mapping Card.” UTS Constructs Registry, Version 1.0.0, 2026.


21. Summary

The Intake Burden Mapping Card evaluates the load imposed before a system grants access, recognition, support, repair, or participation.

Its core distinction is:

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available pathway is not accessible pathway

IBMC maps disclosure burden, documentation burden, repetition, time cost, access friction, privacy exposure, safety exposure, support availability, recognition timing, dropout points, and repair outcomes.

Its core logic is:

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Intake is coherent only when the burden of entry is proportional, supported, safe, and compatible with the node seeking access.

When intake becomes gatekeeping, proof exhaustion, repeated disclosure, documentation trap, or burden inversion, IBMC recommends burden reduction, support provisioning, access repair, staged intake, recognition restoration, process pause, or:

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IBMC gives UTS a compact diagnostic card for measuring whether systems are truly accessible or merely formally available.